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Knowledge

256 articles
Tip: How to unlock a user account after too many failed login attempts
Live Video Activities: Screen Share with videos with audio using Google Chrome
Discussion Categories and Subcategories
Introduction to Discussions
Starting a Discussion Topic
Changing or Resetting a Password
Discussions Transcript
Tip: Enabling Camera, Microphone, & Screen Access
How to Login and Logout
Introduction to Task Types
Pre-Launch Check
Sending Email Invitations
Task Type: Fill the Blanks
Task Type: Screen Recording
Bulk Importing Participants
Managing Administrators
Introduction to Activities & Tasks
Task Type: Multimedia (Text, Photos, Videos, Screen Recordings, Audio Recordings, Files)
Welcome to Recollective
Site Settings: Account Settings
Introduction to Segments
Inviting Administrators
Task Type: Image Review
Task Type: Sort and Rank
Activity Types
Task Type: Prompt
Study Settings: Permissions
Asking Probing Questions
Tracking Participant Progress
Bulk Importing Panelists
Rejecting, Editing and Deleting Responses
Task Type: Grid
Overview of Transcripts and Media Exports
Bulk Import: Preparing a Spreadsheet
Sharing a Registration Link
Standard Activity Setup
Preview Mode
How to Access Site Administration
Saving and Coding Excerpts
Site Settings: Basic Settings
Requesting Support
Screen Sharing in Live Video Activities
Introduction to Profile Fields
Task Type: Poll
Logging In For Participants
Excerpts Report
Activities Transcript
Client Role Administrators
Journal Activity Setup
Socializing Responses
Backroom Comments and Tasks
Removing & Deactivating Participants and Panelists
Previewing Activities and Tasks
System Requirements for Live Video Meetings
Live Video Interview Activity Setup: Basic Settings, Notifications, Client Observers, Points and Prepared Content
Getting Started - Qualitative Research Setup Guide
Grouping and Randomizing Tasks
Site Settings: Agreements
Introduction to Ask AI
Logging In as a Client Administrator
Live Group Chat with Video Setup
Tip: Helping Participants with Video Uploads
Calendar Time Slots in Live Video Interview Activities
Task Type: Video Review
Study Settings: Privacy
Common Task Settings
Adding New Basic Segments
Live Group Chat Setup
Live Activity Transcripts and Exports
Live Video Interview Backroom
Notifications vs. Messages
Limiting Activity Access
Scheduling Discussion Topics
Supported Languages
Account Settings & Preferences
How to Enable a Custom Sending Address
Adding Panelists
Activity Dates and Scheduling
Study Home Page
Introduction to Panelists
Activity Sequencing
Site Settings: Subscription
Overview of Study States
System Requirements
Introduction to Participants
Exporting Media Uploads
Participation Report
Two-Factor Authentication (2FA)
Videos Overview
Site Settings: Email Settings
Recollective AI: Summaries for Multimedia Transcripts
Email Notification Preferences
Introduction to Video Playlists
Backroom Audio Channels
Adding and Managing Studies
Introduction to Private Messages
Troubleshoot: Media Upload Issues
Sending Email Broadcasts
Adding and Inviting Participants without Personal Identifiable Information (PII)
Introduction to Participant Screening
Study Administration
Scheduling Live Video Interviews
Limiting Task Visibility
Troubleshoot: Live Video Activities
Introduction to Studies
Moderating Live Video Interviews
Smart Segment Criteria
Moderating Live Group Chat with Video Activities
Activities Report
Invited vs. Added Participants
Linking to External Surveys
Live Group Text Chat Moderation
Summaries and Overviews
Indicating a Reply is Expected
Time Zones for Live Video Interview Activities
Participant Directory
Multilingual Studies
Troubleshoot: Using Support Login
Glossary of Terms
Adding a Profile Photo
Time Zones & Daylight Saving Time
Exporting Quantitative Data
Alternative Automated Translation Tools
Basic vs. Smart Segments
Adding Screening Questions
Adding Activities
Copying a Study
Sorting and Ordering Topics
Words Overview
Troubleshoot: Helping a Participant or Admin Who Cannot Login
Task Type: Conversation
Analyzing Fill the Blanks Charts
Types of Prepared Content Items
Site Settings: Site Appearance
Overview of Reports
Study Settings: Appearance
Analyzing Sort & Rank Charts
Live Video Interview Setup: Admins schedule all meetings
Adding and Copying Tasks
How to Access Study Settings
Introduction to Automatic Translations
Okta Integration (Identity Provider)
Download Study Data Before Administrator Access Ends
Site Settings Overview
Security Settings
Analyzing Image Review Charts
Study Settings: Configuration
Copying Activities
Tracking Content to Review
Finding Panelists
Screening: Quota Limits
Testing Live Activities
Privacy Settings in Recollective
Analyzing Poll Charts
Personal Data Removal
Points Report
Site Settings: Site Notices
Choosing the Right Journal Type and Requirements
Study Code Book
Stream Overview
Using Destination Logic
Action Log
Use of Mentions
Time Zones for Scheduled Discussions
Preventing Firewalls from Blocking Recollective
Reviewing Email Invitations
How to Configure Agreement Templates
Adding Existing Panelists to a Study
Study Settings: Points
Recollective AI: Summaries for Live Activities Transcripts
Posting Prepared Content
Multi-Market Projects
Live Video Interview Setup: Participants schedule their own meeting
Messages Transcript
Invalid and Bounced Emails
Analyzing Video Review Charts
Charts Overview
Updating an Email Address
Discussion Feedback Stage
Analyzing Grid Charts
Screening Questions vs. Profile Fields
How to Limit Visibility of Follow-Up Tasks to Select Segments of Participants
Photos Overview
Managing Segments
Exchanging Private Messages
Study Settings: Notifications
Revoking and Adjusting Points
Tip: Clearing Admin Test Responses
Study Home Page: People Card
Message Templates
Activity Guidance for Participants
Bulk Updating Panelists
Time Zones for Activities
Screening: Study level Agreements
Site Settings: Email Broadcast
Conversation Task: Writing Effective Conversation Objectives
Updating Your Time Zone
Screening: Reviewing Screened Applicants
Agreements in Multiple Languages
Overview of Automatic Notifications for Participants
Study Settings: Content Checks
Facebook Integration (Identity Provider)
Exporting Panelists
Participant Leaderboard
Identifying Study Administrators
Google Integration (Identity Provider)
Auditing the Action Log
Advanced Segment Options
Bulk Import: Column Review
Troubleshoot: Browser and Device Support
Recollective Qualtrics Integration
Study Settings: Study Objectives
Text Piping in Task Instructions
Site Settings: Site Log
Quick Summary Report
GDPR Compliance
Site Settings: Webhooks
Exceeding Allotted Live Video Minutes
Using the Rich Text Editor
Resetting Points
Participant Created Topics
Tracking Agreements
Managing Forums Categories
Exporting Activity Task Configurations Only
Study Settings: Profile Fields
Introduction to Forums
Running a Study with Multiple Waves of Participants
Improving Email Deliverability
Ask AI: Predictive Mode
Deleting Contributions from Inactive Participants
Exporting Chart Summary Data
Bulk Import: Import Settings
Tip: Taking Screenshots for Support Requests
Bulk Import: Verify Data
Screening: Configure a Custom Redirect When Panelists are Disqualified
On-Demand Live Activity Support
Site Level Preview Mode
Study Settings: Language
Study Settings: Language
Site Settings: Privacy
Personalizing Your Activities
Ask AI: MultiProject Mode
How to Drive Follow-Up Tasks Based on Previous Responses
How Clients Log In to Recollective
Getting Started - Connect Setup Guide
Conversation Summary Guidelines
Editing Disabled to Protect Restricted Content
Conversation: Response-Awareness
External Content Activity
Conversation: Task-Level Summaries
Live Waiting Rooms
Cross-Meeting AI Summaries for Live Video Interviews
Interactive Walkthrough: Bulk Import
Tracking Time Spent
System Check for Live Video Activities
Ask AI: How to Ask Great Questions