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How to Track Invitations

After launching your study, you may want to track which participants have been invited, which have joined, and which have opened the invite but not yet joined. Analysts and Moderators can track invitations sent within a Study by following these steps:

ℹ️ Note:

📍 Click on the Participant Directory icon > View All

  1. Click on the Invitations tab

  2. Under the Status column, you will see 1 of the 6 statuses associated with each Participant:

Joined

Participant accepted an invitation and has visited the study at least once

Invited

Participant has been sent an invitation but has not accepted it yet

Not Yet Invited

Participant was added to the study but has not been sent an invitation yet

Inactive

Participant was invited but has since been removed from the study or deactivated

Pending

Participant is pending approval to join the study from an Administrator

Note: This status is only used when Screening Questions have been programmed and manual approval for all applicants is enabled.

Disqualified

Participant completed the Screening Questions but did not qualify for acceptance in the study

Note: This status is only used when Screening Questions have been programmed with qualifying and disqualifying logic

📌 Note:

Tip: You can easily resend invitations by selecting the checkbox next to a participants name and using the Bulk Action menu > Send Invitation

📌 Note:

🗣️: Still have questions or want to leave feedback on how we can do better? Contact us at [email protected].

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